Call 888.732.8562

  • To report a lost or stolen card
  • To report fraud
  • For all account and member service needs

Calls are toll-free for members anywhere in the United States. Our member service support staff are in North Carolina to handle your needs 24 hours a day, 7 days a week.

Send secure email

To send a secured message, log in to Member Connect.

24-Hour Voice Response Service

Toll Free: 800.328.4543

Relay NC: Dial 711

To make sure our services are accessible to all, we use Relay North Carolina. This free public service allows our members who are deaf, hard of hearing or deaf-blind, or who have speech loss, to place and receive phone calls using text-telephone (TTY) or other assistive devices. Use 711 to contact us 24 hours, 7 days a week.

Relay NC cannot be used to complete wire transfers. Please visit your nearest branch location.

    Routing Numbers

    Using an incorrect routing number could delay the availability of funds.

    LGFCU Routing Number is 253184537. These nine numbers also are in the bottom left corner on your checks or deposit slips.

    Wire Transfer ABA Routing Number is 253177049.

    LGFCU member Scottie H.
    All of the Credit Union’s products and services work! I don’t really have to think about going somewhere else. All of the products function as advertised. There are no surprises.
    Scottie H.Fuquay-Varina

    Credit Report Dispute Notice

    If you wish to dispute an item reported by the Credit Union on your credit report, you may submit a written request to the address shown below:

    LGFCU
    Attn: Credit Reporting
    PO Drawer 25279
    Raleigh, NC 27611

    Note: In your letter, provide your name and the account number along with the specific information that is being disputed.

    Notice of error/request for mortgage loan information/credit report disputes

    If you wish to assert an error or request information relating to the servicing of your mortgage loan, submit a written request to the address shown below:

    LGFCU
    Attn: Loan Servicing
    PO Drawer 25279
    Raleigh, NC 27611

    Note: In your letter, provide your name and the account number along with the error you believe has occurred or the information that you are requesting.


    Account Verification

    (For merchants needing to verify accounts)
    Toll Free: 800.732.8243


    LGFCU Headquarters

    Email: info@lgfcu.org
    Toll Free: 800.344.4846

    Our office is open Monday through Friday, from 8:30 a.m. to 5:30 p.m., except on designated holidays.

    Location

    Quorum Center
    323 West Jones Street, Suite 600
    Raleigh, NC 27603

    Directions: Located on the corner of Jones and Harrington streets, the parking deck entrance is only accessible from Harrington Street. To get directions to our parking deck using Google Maps use the address 154 Harrington Street, Raleigh, NC 27603.


    Scholarship Programs

    For questions about scholarships.