Keep your financial life safer

Being unexpectedly caught up in a data breach, credit card fraud or having your identity stolen can not only be scary, but a hassle to straighten out!

Now, Visa® is making it easier for you to worry less and stay up to date on possible threats to your identity - at no cost to you with ID Navigator Powered by NortonLifeLock™. If you have an LGFCU Visa Credit Card, simply enroll in ID Navigator to take advantage of this added benefit!

What information will I need to provide to enroll?

First, you must have an LGFCU Visa Credit Card in order to enroll. Next, you need to visit the Visa Cardholder's Eligibility Portal to ensure your card is eligible for ID Navigator. Once verified, you will be redirected to the NortonLifeLock website to start your ID Navigator enrollment.

Enrolling requires you to provide first name, last name, Social Security number, date of birth, address, phone number, and email address.

As a Visa cardholder, you can enjoy special discounts on other NortonLifeLock products too.

Solutions to detect fraud and restore your identity

ID Navigator Powered by NortonLifeLock uses the following tools:

  • Dark Web Monitoring continuously patrols the dark web and private forums looking for your personal information and notifies you if it’s found.
  • Data Breach Notifications notify you of large-scale breaches so you can act quickly if a breach affects your personal information.
  • Stolen Wallet Assist provides guidance to help you cancel or replace key documents like your credit cards, driver’s license, Social Security card, insurance cards and more.
  • One-Bureau Credit Monitoring Alerts monitors your credit file for any key changes with a major credit bureau and alerts you if changes are detected.
  • Credit, bank and utility account freezes provides instructions for how to quickly freeze credit, bank and utility files with each consumer reporting company to help protect you against criminals opening unauthorized accounts in your name.
  • Restoration Assist features U.S.-based Identity Restoration Specialists to guide you through the identity theft resolution process, weekdays from 6 a.m. to 5 p.m. PST.
  • US-based member services and support is available Monday to Friday 6 a.m. to 6 p.m. PST; and Saturdays 7 a.m. to 1 p.m. PST.

Commonly asked questions about NortonLifeLock

An advanced, secure cloud database with multiple layers of encrypted protection and security measures stores and manages your personal data, so you can feel comfortable knowing your information is safe.

Any personal data you provide is encrypted, and only a few selected employees who have been trained on how to handle personal data can access it. These employees provide their own unique credentials every time they access personal data and may be monitored by Norton’s Information Security and Compliance team. See the NortonLifeLock Global Privacy Statement for additional details.

Unfortunately, no. Content on the dark web is created by many different (usually anonymous) owners and only the owner of the content can remove or modify it.

Within the notifications, NortonLifeLock provides advice on next steps you can take to help protect your personal data, and when available, you will be provided links to additional resources. Visit support.norton.com for more information.

NortonLifeLock will send you notifications that include best practices and suggested next steps you can to take to help protect your personal data at support.norton.com.

If your personal information is detected on the dark web, a hard credit check is performed, or if an update is made to your credit file, you will receive a dark web or credit notification. A data breach notification will be sent to you if a large data breach is identified that may impact you.

Review each alert for suggested next steps. Recommended next steps will vary by type of alert. 

Next Steps

If you already have an LGFCU Visa Credit Card, let’s get started.

  • Check your eligibility for ID Navigator.
  • Once you’re verified, you can enroll in the no-cost version.
  • Existing NortonLifeLock ID theft protection members should call 888.228.2261.

Want a better credit card that’s customizable to your needs? Get details.

No one can prevent all identity theft.

Related links
Recommended articles